House Rules, Booking Terms and Conditions
Lead Guest.
The Lead Guest must be over 20, responsible for all payments and must complete, sign and sent the agreement to us.
Booking.
To confirm your booking, we require the completed booking form and a 25% booking deposit.
We must receive the balance of costs 6 weeks prior to arrival, If not received we will treat the booking as cancelled.
Parties: Are not allowed at the property.
Occupation of the property.
Only the Named Guests are permitted at the property. You Must Not Exceed at any time the numbers of sleeping places, IE, 8 Including children + 2 baby cots. For any other day visitors or requests you Must have prior consent from the owners.
The owners have the right at all times and will refuse access to the property for people who are not named guests.
Cancellations.
By You. Must be in writing and takes effect from the date received by us.
Charges: Less than 4 weeks prior to arrival -100% of cost. 4-6 weeks prior to arrival - 90% of cost.
By Us. We will advise of any changes , find an alternative property or offer a full refund.
Please note we are Not liable for any loss resulting from cancellation.
Insurance.
It is the guests responsibility to insure all personal possessions. We cannot accept any liability for loss.
Pets. Sorry we no longer cater for pets at Crotlieve.
Cleaning.
Please, all cooking utensils to be left in a Perfectly Clean Condition as on your arrival, additional cleaning costs will be deducted from your Security Deposit.
Check in. From 4.00 pm. Check out 11.00, no departures or arrivals on that day we can be flexible.
Lead Guest.
The Lead Guest must be over 20, responsible for all payments and must complete, sign and sent the agreement to us.
Booking.
To confirm your booking, we require the completed booking form and a 25% booking deposit.
We must receive the balance of costs 6 weeks prior to arrival, If not received we will treat the booking as cancelled.
Parties: Are not allowed at the property.
Occupation of the property.
Only the Named Guests are permitted at the property. You Must Not Exceed at any time the numbers of sleeping places, IE, 8 Including children + 2 baby cots. For any other day visitors or requests you Must have prior consent from the owners.
The owners have the right at all times and will refuse access to the property for people who are not named guests.
Cancellations.
By You. Must be in writing and takes effect from the date received by us.
Charges: Less than 4 weeks prior to arrival -100% of cost. 4-6 weeks prior to arrival - 90% of cost.
By Us. We will advise of any changes , find an alternative property or offer a full refund.
Please note we are Not liable for any loss resulting from cancellation.
Insurance.
It is the guests responsibility to insure all personal possessions. We cannot accept any liability for loss.
Pets. Sorry we no longer cater for pets at Crotlieve.
Cleaning.
Please, all cooking utensils to be left in a Perfectly Clean Condition as on your arrival, additional cleaning costs will be deducted from your Security Deposit.
Check in. From 4.00 pm. Check out 11.00, no departures or arrivals on that day we can be flexible.